Privacy Policy

The personal information we handle may include:

• • Basic details, such as your name, organisation, role or position, and information relating to your arts activities.

• • Contact information, including your postal address, email address, telephone number(s) and preferred communication methods.

• • Program delivery and funding including funding application details, project information, financial and eligibility information.

• • Professional information, such as details you make publicly available through your organisation’s website, professional profiles or project documentation.

• • Financial information, including payment details where relevant to memberships, donations, funding applications or other transactions.

• • Technical information, such as data generated through your visits to our website or digital platforms, including IP addresses, cookies, analytics data, browsing activity and device information.

• • Event and program information, including details you provide when registering for events, workshops or consultations, as well as accessibility or dietary requirements.

• • Information supplied by third parties, including data from contractors, community partners, researchers or other organisations who work with us and provide information in connection with our activities.

• • Information generated by us, such as records of your participation, communications, funding outcomes, or interactions with our staff and programs.

• • Optional / consent based such as photographs, audio or video recordings.

We collect information in several ways:

• • Directly from you when you engage with our services — such as registering for events, applying for funding, completing forms, contacting us, or taking part in surveys or research.

• • Through your use of our website and digital platforms, including data collected via cookies, analytics tools.

• • Information may come from partner organisations, contractors, researchers or community workers who assist us in delivering our programs, as well as from publicly available professional sources where relevant.

• • When you interact with our staff or volunteers in person at events or community activities.

• • From third parties, we take reasonable steps to ensure you are aware of the collection and its purpose.

We use personal information to support and deliver our programs, services and organisational activities. This includes:

• • Managing memberships, including maintaining required records under the Associations Incorporation Act.

• • Communicating with you, such as sharing updates about programs, events, opportunities, campaigns and other information relevant to regional arts.

• • Providing support services, including assessing eligibility, delivering assistance, and evaluating the effectiveness of our programs.

• • Conducting research, including studies related to regional arts in Western Australia.

• • Coordinating volunteering and community activities, such as promoting opportunities and keeping participants informed.

• • Improving our operations, including verifying identity, responding to enquiries, and evaluating or enhancing our services, programs and digital tools.

• • Meeting legal and compliance requirements, including obligations linked to funding, reporting and organisational governance.

We use personal information where it is reasonably necessary to carry out our work and deliver our services. This includes using your information to manage memberships, deliver programs and support services, communicate with you about opportunities and events, assess funding applications, conduct research, and coordinate community activities.

Where required, we use personal information to meet legal, regulatory or reporting obligations, including obligations under the Associations Incorporation Act and the Privacy Act. We will only use or disclose personal information for another purpose if you have provided consent, if you would reasonably expect that use, or if an exception under the Australian Privacy Principles (APP) applies — such as where required by law or to prevent a serious threat to health or safety.

We may use your information for direct marketing where permitted by the APPs, and you may opt out of these communications at any time

Regional Arts WA will keep personal information only for as long as it is needed for the purposes for which it was collected, or as required by law. When the information is no longer needed, we take reasonable steps to securely destroy it or de‑identify it.

We may share your personal information with trusted third parties where this is reasonably necessary for our operations and activities. This may include:

• • Researchers who conduct studies relating to regional arts in Western Australia.

• • Partner and similar organisations who may contact you about programs or opportunities relevant to your interests.

• • Contractors and service providers such as auditors, IT providers, cloud storage providers and database administrators, who support our programs and internal operations.

• • Regional Arts Australia and Government Agencies where necessary to deliver national or state-wide initiatives.

• • Regulators or authorities where required or authorised by law.

Overseas Disclosure: Some of our service providers store or process information overseas. When this occurs, we take reasonable steps to ensure these providers do not breach the Australian Privacy Principles, as required under APP 8. We do not disclose your personal information for unrelated purposes unless you have provided consent, you would reasonably expect the disclosure, or an exception under the Privacy Act applies.

Regional Arts WA use a variety of technical, and organisational measures to help keep your information from unauthorised access, use, disclosure, alteration consistent with applicable data protection laws.

Some technical and physical safeguards include the use of data protection tools including password protected systems, access controls and training, encrypted cloud data storage, secure archiving and disposal.

You have the right to request access to the personal information we hold about you, and to ask us to correct or update that information if you believe it is inaccurate, incomplete or out of date. We will take reasonable steps to verify your identity before providing access or making corrections, and will respond to requests within a reasonable timeframe, as required under the Australian Privacy Principles.

In some circumstances, we may refuse access where permitted by law — for example, if providing the information would impact the privacy of others, pose a risk to safety, or be unlawful. If access is refused, we will let you know why and explain the options available to you.

You may also request that we delete or de-identify personal information that is no longer required for our functions or that we no longer have a legal reason to retain, in line with our obligations under APP 11.

If you have concerns about how we handle your personal information, you have the right to make a complaint. We will work to resolve your concerns, and if you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner